Merchant Support & Help

We Are Here to Support Your Business.

Need assistance with app setup, thermal printer pairing, or multi-device sync? Reach our dedicated support team via phone, WhatsApp or email.

Call / WhatsApp Support

Speak directly with our support team for setup, printer pairing, or billing help.

Support Hours: Mon - Sat 9:00 AM - 7:00 PM IST

Email Support Helpdesk

For onboarding assistance, billing questions, and technical helpdesk inquiries:

Registered Corporate Office

Celestiq Insights (OPC) Private Limited
FL NO 7B MAPLE, REGENCY, PINNACLE HEIGHTS MESTHRI,
P&T Col. Kavalbyrasandra, Bangalore North,
Bangalore - 560032, Karnataka, India

Support Hours: Mon - Sat 9:00 AM - 7:00 PM IST

Statutory Grievance Officer

Pursuant to Rule 5(1) of the Consumer Protection (E-Commerce) Rules 2020 & IT Rules 2021:

Response SLA: Within 48 business hours

Self-Help Documentation

Step-by-step guides on Bluetooth thermal printer pairing, barcode scanner setup, and Excel inventory import.

View Setup Guide →

Request Support / Callback

Leave your details and our technical team will reach out to assist you.